Redressal of Public Grievances
Redressal of Public Grievances
The cell for the redressal of public grievances was set up in 1993 to constantly monitor public grievances received from different sources and ensures timely disposal of public complaints. Every week Wednesday forenoon is observed as Meetingless Day in all the offices of the Board.
Online Public Grievances
The disposal of public grievances needs to be given the attention it deserves. The Directorate of Administrative Reforms and Public Grievance (DARPG) has opened a portal for redressal of online public grievances, where public can directly file their grievances and also receive replies online.
The online Public Grievances redressal portal of the board is active and the replies can be accessed through CPGRAMS by public. Every care is being taken to handle the grievance in the most efficient, effective and realistic manner.
In order to
ensure prompt disposal, Nodal Officers have been appointed in each department
under the supervision of senior officers.
For More Information on Redressal of Public Grievances Please Click the Link given below